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Privacy Policy




Welcome to the JewelJam website (the “Site”).  This privacy statement describes how JewelJam, Inc., ("JewelJam") collects and uses the personal information you provide. Please read this entire Privacy Policy which will inform you as to the types of information we gather, as well as how we will use and protect such information.  By visiting the Site you are agreeing to the terms of our Privacy Policy.  If you do not agree with our Privacy Policy, please do not access the Site.




In order to use the Site, you may be required to complete a registration process in which we will collect certain personal information such as your name, address and email address. In addition to these, we may also collect unique identifiers such as user name, account number, password, and preferences information such as product wish lists, order history, marketing preferences. We will use such information for activities such as fulfilling your order, sending you an order confirmation, requested product or service information and product updates or warranty information, administer your account, send you newsletters and other marketing communications, conduct research, improve our Site and marketing efforts, provide user preference based content, etc. In the event that you voluntarily submit additional, unsolicited personal information during the registration process or thereafter to JewelJam, you expressly consent to JewelJam’s collection and storage of such information.




You may choose to stop receiving our newsletter or marketing emails by following the unsubscribe instructions included in these emails or you can contact us at Customer Service

When we enable you to create a profile and share information such as messages, photos, and videos with others, we cannot control the actions of others with whom you may choose to share your pages and information.




If you provide us personal information about others, or if others give us your information, we will only use that information for the specific reason for which it was provided to us. You can import contacts from your address software, contact list on your mobile device, or other email account address book to invite them to become members of our site or to interact with them about JewelJam. We collect the username and password for the email account you wish to import your contacts from, or the information in your contact list and will only use it for that purpose.




A cookie is a string of information that a website stores on a user’s computer, and that the user’s browser provides to the website each time the user returns.  JewelJam uses cookies to help identify and track users, patterns of usage, and access preferences.  JewelJam also uses temporary “session” cookies to make sure that you are remembered as you navigate through various pages of the Site.  If you do not want to have cookies placed on your computer you can set your browser to refuse cookies before using the Site. If you do so, however, some Web sites, including ours, may not work properly. Our JewelJam cookies are linked to personal information; however, our third party vendor cookies only collect data in the aggregate.


We receive data from the various devices you use to access our sites. This may include location and IP information, device ID information, the pages within our site that you visit, or the type of browser you are using. We may even receive GPS information from your device so we can provide you location-based services.




Our Web pages contain electronic images known as Web beacons (sometimes called single-pixel gifs) and are used along with cookies to compile aggregated statistics to help us identify when emails sent to you have been received and read. This allows us to improve the effectiveness of our customer communications and marketing campaigns.




Targeted Advertising uses information collected on an individual's web browsing behavior such as the pages they have visited or the searches they have made. Third parties collect this information by placing or accessing cookies in your browser when you visit this, or other, websites. If you would like to learn more about the third party advertisers that may be aware of the fact that you visit this website, and to understand your choices about having such advertisers' cookies turned off, please visit




The security of your personal information is important to us. In fact, we use reasonable physical, electronic, and administrative safeguards to help us protect the security and confidentiality of data stored on our system. The Site encrypts the transmission of that information using secure socket layer technology (SSL). You can log in to our site using sign-in services such as Facebook Connect or an Open ID provider. These services will authenticate your identity and provide you the option to share certain personal information with us such as your name and email address to pre-populate our sign up form. Services like Facebook Connect give you the option to post information about your activities on this Websites to your profile page to share with others within your network. Except as specified in this Privacy Policy, we follow generally accepted industry standards to limit access to your personal information to the employees, officers, third-party contractors, and strategic partners of JewelJam who need the information in order to perform their duties. While no method of transmission over the Internet, or method of electronic storage, is 100% secure, we believe that the measures we have implemented minimize the risk of a security breach to an appropriate level given the types of information involved.


If you have any questions about security on our Websites, you can contact us at Customer Service




Except as stated above in marketing efforts, JewelJam does not rent or sell personal information to anyone, including third parties intending to use such information for direct marketing purposes. We may disclose personal information to any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries (where applicable) unless we have procured your express consent not to do so. We may also disclose personal information we collect from you if required to do so by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Site.


We may disclose personal information to third parties in the event that we sell or buy any business or assets, in which case we may disclose Your Personal Data to the prospective seller or buyer (the disclosure of which shall be made under non-disclosure agreements) of such business or assets; and to service providers such as credit card processor and shipping vendor. We employ a third party credit card processor to handle financial transactions on the site as well as a third party emailing marketing software. These companies are authorized to use your personal information only as necessary to provide these services to us.




If you use a bulletin board, chat room or any other interactive or publicly accessible area of the Site, you should be aware that any personal information you submit there can be read, collected or used by any person for any purpose. We are not responsible for the personally identifiable or other information you choose to submit in these forums.




We may provide links to the websites of other companies through our Site.  We are not responsible for how these other companies collect, use, disclose, or secure the information that you provide them. If you choose to access a third party website linked to our Site, you do so at your own risk and subject to any terms of service or privacy policy (if any) associated with such third party websites.




JewelJam does not solicit personal information from children. If you are not 18 years old or older, you are not authorized to use the Site. If we learn that a user is under 13 years of age, we will promptly delete any personal information we have collected about that user.




You can access the Site from a location outside of the United States, and still be connected to our servers located within the United States. Many of our online orders are processed and shipped from the United States unless you are informed otherwise during your order process. All information you provide will be maintained on web servers located within the United States. By providing your information to us, you agree that all personal information will be used in accordance with this privacy policy and pursuant to U.S. law.




To review and update your personal information to ensure it is accurate, you can visit My Account page or contact us at Customer Service




We may update this privacy statement to reflect changes to our information practices. If we make any material changes we may notify you by email (sent to the e-mail address specified in your account) or by means of a notice on this Site prior to the change becoming effective. We do reserve the right to make material changes to this policy without any notice. We encourage you to periodically review this page for the latest information on our privacy practices.